Toilet / Clothes Washer Credit Program

Funds are Currently Available for Rebates

Garland Water Utilities offers two new Conservation Credit Programs to its residential customers. These programs apply a credit to a customer's utility account when they purchase any new toilet(s) and/or qualifying water efficient clothes washing machine. Applicants must own or reside in the property where the installation of the qualifying item is to be installed and their utility account must be in good standing. This program is for residents only; tenant and commercial requests will not be eligible. No participant shall receive more than $500 from the City of Garland's Water Conservation Program(s) for any combination of eligible items.New Toilet

Water Conservation Credit Program for High Efficiency Toilet (HET)

Garland Water Utilities offers a credit to a customer's utility account when they purchase a new toilet. All brands and types of toilets qualify due to strict plumbing conservation standards required of all manufacturers. Garland's program offers credits for up to 3 new toilets with a credit of $100 for the first toilet, $75 for the second and $50 for the third.

Front Loading Washing MachineWater Conservation Credit Program for High Efficiency Clothes Washing Machine


Garland Water Utilities offers a credit to a customer's utility account when they purchase a new clothes washer.  Complete the program application and follow directions for submission.  Applications must be received within 120 days of purchase of the eligible product.  

Credit for the purchase and installation of a new high energy efficient washing machine is based on a four tier compensation table* relating to the level of its water efficiency.  In order to receive the highest credits available, look for your new washer 's "Water Factor".  You can usually find this information in your owner's manual, on the manufacturer's website  or on the Energy Star website.  If you can't find it, we will look it up for you.  Credit tiers based on water factor are as follows:   4.0 or below = $125, 4.1 - 4.5 = $100, 4.6 - 6.0 = $75.00, all over 6.0 will receive a $50 credit.   

The Process

Customers interested in participating in the programs will need to complete the appropriate application. The application and proof of purchase can be mailed or emailed to the Water Utilities Department. Once the application has been received, it will be reviewed to ensure the item(s) purchased qualifies and the terms of the agreement have been met. If the application is approved, the appropriate credit will be posted to the customer's utility account.

Proper Disposal

Participants can dispose of their old toilet(s) by setting it out on their Bulky Waste Pickup Day or by taking it to either the Transfer Station or to the C. M. Hinton Landfill. Old washing machines can be placed out on customer's Bulky Waste Pickup Day (machine must be placed separate from other bulky waste or brush) or it can be taken to the scrap metal recycling bin at the Transfer Station.

Applications